Responsible Gambling at Kingmaker Casino
Warning Signs in Your Play
Problem gambling shows first in how you play. Chasing losses by raising stakes after a bad session, depositing again straight after a withdrawal, playing for longer than planned, and returning to the pokies to win back money are the most common patterns. If a session ends only when your balance does, or you feel restless when you cannot play, treat that as a signal to pause.
Warning Signs in Your Life Outside the Game
The effects often appear away from the screen. Borrowing to fund deposits, hiding your activity from family, missing bills, neglecting work or study, and feeling anxious, guilty or irritable about gambling are all recognised signs. Gambling should never be used to escape stress or low mood. If any of this sounds familiar, use the tools below or speak to one of the services in the last section.
How We Check Age and Protect Minors
Gambling is for people aged 18 and over across all of Australia. We check your date of birth at registration and confirm it with an Australian driver’s licence or passport during KYC verification, and accounts belonging to minors are closed. If children have access to your phone, tablet or computer, keep your login details private, do not let your browser save the password, and use the parental controls built into the device or a filtering app to block gambling sites.
Tools to Control Your Play
Deposit limits, session time-outs and self-exclusion are all managed from the account settings menu, and they apply on every device immediately once set. If you cannot find them, live chat or [email protected] will apply them for you.
| Tool | What it does | When a change takes effect |
|---|---|---|
| Deposit limit | Caps how much you can deposit in a chosen period | Lowering applies immediately, raising only after a cooling-off period |
| Session time-out | Ends your session after a set length of play | Shortening applies immediately, extending only after a cooling-off period |
| Cooling-off period | Blocks your account for a short break | Starts immediately |
| Self-exclusion | Closes access to your account for a long period | Starts immediately |
Tightening a limit is always instant, while loosening one waits until the cooling-off period has passed, so a bad moment cannot undo a sensible decision.
Keeping Gambling as Entertainment
Treat gambling as paid entertainment, not a source of income, and expect that the house edge means you will lose over time. Decide a budget before you start, using only money you can afford to lose after bills, rent and savings. Set a deposit limit that matches it, watch the clock, and stop when either the limit or the time is reached. Never borrow to gamble, and do not play when tired, upset or under the influence of alcohol. 18+.
Where to Get Help
These Australian services are free and confidential. Gambling Help Online is available around the clock on 1800 858 858, and Lifeline offers 24-hour crisis support on 13 11 14. BetStop is the National Self-Exclusion Register run by the Australian Government, and it covers licensed Australian operators only, so it does not exclude you from our site, which you can do separately through the tools above. Gamblers Anonymous Australia runs peer support groups.
Gambling Help Online, Lifeline, BetStop and Gamblers Anonymous Australia.